To gain a competitive edge, you should embrace Operational Technology (OT) program management. By ensuring seamless deployments, you can turn fragmented systems into cohesive solutions. This approach will deepen your client relationships, making you an indispensable partner in their ecosystems. Streamlining processes, applying cross-industry best practices, and anticipating client needs will transform your role from a mere vendor to a strategic ally, securing your long-term profitability and market dominance.